WD-40 found an international and scalable solution in Conga

Challenge

Prior to implementing the Conga Contracts℠ solution, each international office and department managed their own contracts with no centralized or structured system. Contracts were scattered in drawers, on laptops and in boxes.

• Needed to be SOX compliant
• Needed security based on user accessibility by function and role
• Developed a six year plan to better manage third-party relationships through an improved contract administration program
• Assembled a team of advocates worldwide to develop a solution

Solution

Conga Contracts stepped in to provide a fully integrated contract lifecycle management system. The new CLM system provided:

• Real-time reporting capabilities
• Specific accessibility configurations by department and user
• Dynamic forms and customizable contract templates
• Ability to develop and house standard clauses
• Ability to develop policies and process workflows with standardized approvals to handle the most important contracts
• Adaptability to OCR’d legacy contracts

Results

• Full capability to implement across countries, departments, and user roles
• Procedures and rules developed for internal compliance and accountability
• Signed contracts managed centrally with approval workflow
• Being utilized for hundreds of contracts world-wide for agency partners, financial partners, supply chain partners, customer and services relationships
• The electronic contract management system can easily grow with the organization